Welcome to www.gerdhelp.com. This site is owned and maintained by EndoGastric Solutions, Inc. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information provided via this site. Please be sure to read this entire Privacy Policy before using, or submitting information, to this site. This site is governed solely by applicable Federal and State laws and governmental regulations in the United States. Use of this site constitutes your consent to application of such laws and regulations, which may be less stringent than the laws of your country, and to our Privacy Policy, which may be less stringent than the laws of your country.

Your Consent

By using this site, you agree with the terms of this Privacy Policy. Whenever you use, or submit information, to this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

About Children

This site is not intended for children under the age of 18. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.

Active Information Collection

Like many websites, this site actively collects information from its visitors both by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms, and/or chat rooms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on).

Some areas of this site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing, submitting a resume) or to participate in a particular activity. You will be informed at each information collection point what information is required and what information is optional.

Passive Information Collection & Cookie Policy

When you visit our websites or use our mobile applications, ENDOGASTRIC SOLUTIONS collects certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.

For example, when you visit our website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Cookies allow us to recognize you when you return. They also help us provide a customized experience and may enable us to detect certain kinds of fraud. As a general rule, we do not collect personal data via cookies, unless you have given us your express permission to do so.

Cookies do not damage your computer and you have choices about managing them. You can set your browser to notify you about cookies, to refuse them, or to delete them. Refusing or deleting cookies may impact the functionality of the site. To learn more about cookies, search for “cookie” in the Help portion of your web browser.

Pixel tags and web beacons are tiny graphics placed on website pages or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.

We collect many different types of information from cookies and other technologies. For example, we may collect information about the device you use to access our website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. ENDOGASTRIC SOLUTIONS or its service provider’s server logs the IP address of the device you use to connect to the Internet. An IP address is a unique identifier that devices use to identity and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to EndoGastric Solutions and the website you visit after you leave our site.

In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, EndoGastric Solutions or its service providers use information collected about a website user to optimize its websites and to understand website traffic patterns.

ENDOGASTRIC SOLUTIONS has relationships with third party advertising companies (e.g., Google) to place advertisements on this website and other websites, and to perform tracking and reporting functions tor this website and other websites. These third-party advertising companies may place cookies on your computer when you visit our website or other websites so that they can display targeted advisements to you. We do not give any personal information to them as part of this process. However, this Cookie Policy does not cover the collection methods or use of the information collected by these vendors.

Our Sites may include widgets, such as the Share this button or interactive mini programs that run on our site. This feature may collect your IP address, page visitation history, and may set a cookie to enable the feature to function property. Widgets are either hosted by a third party or directly by ENDOGASTRIC SOLUTIONS.

Our Sites may use clear gifs (also known as web beacons). A clear gif is typically a transparent graphic image (usually 1 pixel by 1 pixel in size) and it allows the site to measure user actions on the page containing the clear gif. ENDOGASTRIC SOLUTIONS uses clear gifs to measure traffic and related behavior, to improve user experience, and to manage the content available on the Site. Clear gifs are not tied to personal data.

Currently, various browsers – including Internet Explorer, Firefox, Chrome, and Safari – offer a “do not track” or “ONT” option that relies on a technology known as a ONT header, which sends a signal to Web sites’ visited by the user about the user’s browser ONT preference setting. ENDOGASTRIC SOLUTIONS does not currently commit to responding to browsers’ ONT signals with respect to the Company’s websites in part, because no common industry standard for ONT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. ENDOGASTRIC SOLUTIONS takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around ONT browser technology and the implementation of a standard

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve our site, to customize the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy. If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

We may disclose your personally identifiable information to other endogastricsolutions.com affiliates that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties, located in the United States and/or any other country, but only
(i) to contractors we use to support our business (e.g., fulfillment services, technical support, delivery services, and financial institutions), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy;
(ii) in connection with the sale, assignment, or other transfer of the business of this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or
(iii) where required by applicable laws, court orders, or government regulations.

In addition, we will use all information acquired through this site that is not in personally identifiable form without restriction.

Access and Correction

To keep your personally identifiable information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct personally identifiable information in our possession that you have previously submitted via this site.

You can also opt out of receiving certain optional communications from the site such as our newsletters and advertisements by emailing us at the email address set forth below.

Security

We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

Links to Other Websites

This site may contain links or references to other websites. Please be aware that we do not control the content or accuracy of information provided on other websites nor do we control the privacy policy of other websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of every website you visit.

How to Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this site, please contact us as follows:

EndoGastric Solutions, Incorporated
18109 NE 76th Street, Suite 100
Redmond, WA 98052
info@endogastricsolutions.com
Phone: 425-307-9200
Phone: 425-307-9269 (Customer Service)
Fax: 425-650-7028

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on September 17, 2022

 

NP-02621-01B